Uncategorized Disabled woman denied service at McDonald’s as mobility scooter...

Disabled woman denied service at McDonald’s as mobility scooter didn’t have number plate – Bukipress

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A DISABLED woman was refused service at a McDonald’s drive-thru — because her mobility scooter did not have a number plate.

Paula Spiller, 46, only wanted McNuggets and a strawberry milk shake.

Paula Spiller was turned away at McDonald’s because she didn’t have a number plate

But she was told her 18mph scooter was not roadworthy — despite it being a class-three vehicle and fully street legal.

Paula, who has ME, said: “I tried to go through the drive-thru but it was just ‘no we’re not serving you’.

“I told them to look at my phone. I had the McDonald’s website saying scooters were OK.

“It’s not the first time this has happened. After the first lockdown they refused to serve me.”

Staff at the Accrington branch said her 18mph scooter was not roadworthy
Paula says ‘it’s not the first time this has happened’


McDonald’s has now apologised for the mistake at its branch in Accrington, Lancs.

A spokesman said: “For everyone’s safety our restaurant team were checking that mobility scooters were permitted in the drive-thru lane.

“Due to its road-going nature, in this case it was.”

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